This week I had the honor and pleasure to interview Stephen McCaffrey, Chairman of the Board of the Plan Sponsor Council of America. His refreshing answers played in brilliant contrast to last week’s incessant media cavalcade of regulators and industry spokesmen. McCaffrey’s comments made me think: Aren’t plan sponsors the people we should be listening to? And by “we” I mean regulators, the industry and media reporters.

I can tell you, from a reporting standpoint, it’s far easier to get a quote from a service provider than from one of their clients. It seems as though the users of the services we write about tend to be camera shy. And who can blame them? Unless they’ve been bitterly wronged (as opposed to “merely” wronged), they have no motivation to stick their necks out. So it’s rare that we get the opportunity to speak to real plan sponsors.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and events.
  • Access to other award-winning ALM websites including and

Already have an account?


© 2023 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.



Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including and
  • Exclusive discounts on and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2023 ALM Global, LLC. All Rights Reserved.