The Department of Labor’s new fiduciary proposal potentially stands tocomplicate a retirement planning industry already marked byconsumer confusion, according to survey of advisors and theirclients by the Deloitte Center for Financial Services, a researcharm of the global consultancy.
As is, 64 percent of the financial advisers surveyedsaid poor communications from product providerspresent a barrier to adequate retirement preparation.
Inefficiencies in communication also explain core trust issuesbetween the financial services industry and consumers.
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