Cost Drivers

“From the perspective of both a consumer and a legal advisor to employers (and a former HR manager), redundancies and systemic inefficiencies are both personally frustrating and a huge driver of increased costs. If I had my blood drawn and analyzed a week ago by a major lab, why can't doctors two and three and four rely on that test? These redundancies are exacerbated by the failure of doctors to consult with each other and act like a team. Another driver that we seem to be unable to conquer is fraud and abuse. Unless and until we educate every health care consumer and provide them with complete knowledge about the value and cost of medical services, they can't begin to help police the system. Employers can play a valuable role and save themselves money by providing education to their employees and demanding transparency from service providers.”

Mark Neuberger, Of Counsel at Foley & Lardner

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Paul Wilson

Paul Wilson is the editor-in-chief of BenefitsPRO Magazine and BenefitsPRO.com. He has covered the insurance industry for more than a decade, including stints at Retirement Advisor Magazine and ProducersWeb.