Cost Drivers

“From the perspective of both a consumer and a legal advisor toemployers (and a former HR manager), redundancies and systemicinefficiencies are both personally frustrating and a huge driver ofincreased costs. If I had my blood drawn and analyzed a week ago bya major lab, why can't doctors two and three and four rely on thattest? These redundancies are exacerbated by the failure of doctorsto consult with each other and act like a team. Another driver thatwe seem to be unable to conquer is fraud and abuse. Unless anduntil we educate every health care consumer and provide them withcomplete knowledge about the value and cost of medical services,they can't begin to help police the system. Employers can play avaluable role and save themselves money by providing education totheir employees and demanding transparency from serviceproviders.”

Mark Neuberger, Of Counsel at Foley & Lardner

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Paul Wilson

Paul Wilson is the editor-in-chief of BenefitsPRO Magazine and BenefitsPRO.com. He has covered the insurance industry for more than a decade, including stints at Retirement Advisor Magazine and ProducersWeb.