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Departing employees are talking, and exit interviewers are listening.

A survey of human resources managers by OfficeTeam found that 63 percent of HR professionals interviewed say they are acting upon the feedback received in exit interviews. Only 13 percent said they pay absolutely no attention to complaints and suggestions made by exiting staffers.

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Dan Cook

Dan Cook is a journalist and communications consultant based in Portland, OR. During his journalism career he has been a reporter and editor for a variety of media companies, including American Lawyer Media, BusinessWeek, Newhouse Newspapers, Knight-Ridder, Time Inc., and Reuters. He specializes in health care and insurance related coverage for BenefitsPRO.

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