Benefits brokers often face a two-pronged challenge when presenting voluntary solutions to plan sponsors and participants at the worksite.
On the one hand, the vast array of available voluntary options puts the onus on brokers to tailor just the right mix of voluntary and ancillary products to specific employers with distinct demographic needs.
Then, brokers must capture the attention of participants themselves. As health care consumerism becomes the norm, evidence has shown that more workers want control over their benefits.
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