Rapidly-evolving technology and changes in work habits areaffecting how happy workers are with their jobs, a new surveysuggests.

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Related: Happy employees make a happycompany

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The 2017 Employee Happiness Report, conducted by Teem, an IT solutions company thatprovides cloud-based meeting tools and analytics, finds someinteresting difference between baby boomers and millennials, andeven between men and women, in how they view technology on thejob.

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It also finds despite excitement about new technology, work/lifebalance issues and a lack of recognition has led to risingunhappiness among some workers.

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"New technologies are rapidly overhauling everything about howwe work. Business must remain flexible to keep pace. Our data showsthat employees associate these tools with happiness, and byextension productivity,” says Shaun Ritchie, CEO, and co-founder ofTeem. “It also shows the value of having proper equipment, usageguidelines and training to avoid burnout.”

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A drop in happiness at work

The report, drawing on a survey of 1,300 professionals fromdifferent industries, found 67 percent of millennials report thatthey are “somewhat happy” at work, compared to 55 percent sayingthey are “very happy” in 2016’s survey.

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Related: How to keep employees happy

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In addition, 48 percent of employees overall report being“somewhat happy” or “unhappy.” The respondents list feelingunappreciated and a poor work/life balance as the leading factorsin being less happy.

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“What we saw was an 8 percent increase in overall workplacedissatisfaction,” Ritchie says.

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The survey also found technology has become something of adouble-edged sword. Despite the efficiencies and resources itbrings to bear, 49 percent of survey respondents reportcommunication tools make them feel obligated to respond tocolleagues regardless of where or when. In other words, drawing theline between work and personal time is harder than ever.

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“People feel uncomfortable when they feel they have to workanytime or anywhere,” Ritchie says. “The question becomes,‘Because I have the ability to access my email on my phone, doesthat empower me to work from my vacation or free time, or does itrequire me to do that?’ I think there’s a good, healthyconversation to be had around those topics.”

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Technology blues

The survey found 40 percent of employees value flexibility atwork through digital tools. Yet work-supplied tech may not bekeeping up with the needs of workers: 43 percent of employees saythey appreciate the technology their employers offer, butsupplement that tech with their own additional equipment.

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Related: Don't let tech burn out yourworkforce

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Among new technology trends, the use of digital assistants iswelcomed among millennials (76 percent), while boomers (79 percent)are most excited to see augmented reality enter the workplace.

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There was also a gender gap in the area of technology, with 55percent of male respondents saying half or more of their work canbe automated, with women more doubtful, at 44 percent.

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What brings true happiness?


Well, in the workplace, a raise isn’t a bad place to start, thesurvey found. The report says 53 percent of workers say they wouldprefer a salary increase over any other perk.

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However, the workers also cite a good work/life balance (23percent) and recognition for a job well done (22 percent) as thefactors most likely to increase their happiness at work.

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Other findings in the survey: 51 percent of respondents said theopen-office model, a popular workplace arrangement, has not broughtsignificant improvement in the quality of their work.

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Also, more than a third of workers, 38 percent, say conflictresolution capabilities in the workplace are “very important” tohappiness.

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