Employers have a conundrum: One-fifth of workers regret thehealth care benefit choices they make, but the same percentage ofworkers also concede they ignore any written educational materialsabout benefits their employers provided.

To make matters worse, according to Jellyvision’s 2017 ALEX Benefits Communication Survey,two-thirds don’t like in-person consultations -- not even if it’swithin a group or one-on-one with a benefits expert.

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Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.

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