With more than 32 years of experience as an employee benefit specialist, Suzy K. Johnson understands benefits better than most. She is president and owner of Employee Benefit Advisors of the Carolinas. I had a chance to speak with Suzy and ask her about her thoughts on the industry and where we are headed.
Rick Ramos: Suzy, you’ve qualified for the NAHU Soaring Eagle agency recognition award each year since its inception in 2010. What’s changed most in the benefits space in the last seven years?
Suzy K. Johnson: The better questions is, “What hasn’t changed?” We used to primarily do small groups under 100 employees and now we only prospect groups with more than 50 employees. Our average new case used to be 35 lives and now we average around 115 employee lives.
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