A new survey suggests that many employees give their company’syearly open enrollment process low marks. The survey,by HR softwarecompany Namely, found that more than a third of surveyedemployees gave their company a “C” grade or worse when it comes toopen enrollment.

According to the survey results, the biggestcauses of open enrollment frustration are 1) constant changes inplans, 2) open enrollment information that is hard to understand,and 3) a rushed process.

"These survey results underline the urgency for HR departmentsto invest in a better open enrollment experience,” says MatthewMonahan, VP of benefits for Namely. “Employees want great benefitschoices, ample time to make their selections, and a knowledgeableHR representative.”

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