Organizations that maintain secrecy over enforcement of policy are undermining their employees' trust, and the problem gets worse over time, according to a study from the University of California, Irvine.
The study, published in the Journal of Leadership & Organizational Studies, finds that employees' trust diminishes over time when employers' proceedings involving policy breaches are kept under cover.
According to the report, policy enforcement proceedings are different from legal trials in that they're closed and don't have to observe due process. But despite organizations claiming that privacy is the reason for secrecy, the effect of such a policy is employee mistrust. And according to Newswise, although interpersonal trust tends to increase with experience, employee trust in their organization is the opposite, and decreases with experience.
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