The concept of patientadvocacy isn’t new, but current trends are shining a spotlight onthe growing need for this critical service.

Forty years ago, Anne Llewellyn was a hospital-based nurse. Shehas seen every aspect of care up close — including a stint asa patient herself. Over that time she has developed a deepunderstanding and a passion for patients to have the help of anadvocate who can help them navigate the incredibly complex medical landscape.

In this episode, Anne discusses how the need has grown and whyshe and other colleagues are pushing for standards andcertification for patient advocates. There is more to the patientexperience than the treatment alone. Learn how having an advocateputs patients at the center of the healthcare universe.

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