Being a broker today is a challenge. Health care insurance lawsare changing from one day to the next, employers are balking atrising costs, and employees are disgruntled and ready to jumpship.

The silver lining is that all of these challenges create anopportunity for brokers to step in and provide solutions. And theyhave an ever-expanding wealth of technology and data resources attheir disposal. Here are 10 tips to help ensure you're makingthe most of those tools:

1. “Companies that aren't incorporating AI into their businesseswill continue to fall behind in productivity. Employee benefits,sales and marketing are all areas that can use technology to helpyou with analytics, personalization, segmentation and improvingefficiency.” —Rick Ramos, HealthJoy

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