Book Now Button Rapid consolidation in the 1990s led to airline tickets, hotel stays, car rentals, cruises and vacation packages becoming bundled into a single shopping experience. (Photo: Shutterstock)

Technology has brought fundamental shifts to virtually every industry. Some, such as property and casualty, have been fast to build technology and adapt how they do business to avoid losing a direct connection with the consumer. Others, like brick-and-mortar retail, have not, and have essentially lost the consumer altogether.

The insurance industry is at a crossroads: The combined effect of regulatory uncertainty, changes in consumer expectations, and the rapid pace of innovation has resulted in a “perfect storm” where it can become too late for companies to adapt before losing out.

Complete your profile to continue reading and get FREE access to BenefitsPRO.com, part of your ALM digital membership.

Your access to unlimited BenefitsPRO.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical BenefitsPRO.com information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and BenefitsPRO.com events.
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com

Already have an account?

 

BenefitsPRO

Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join BenefitsPRO.com now!

  • Unlimited access to BenefitsPRO.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
  • Exclusive discounts on BenefitsPRO.com and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2023 ALM Global, LLC. All Rights Reserved.