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Employees want more self-service HR tools

Employees want to be able to update personal information, manage time off, view payroll information and more without having to go through the HR department.

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Phone showing apps The more actions an employee takes using a cloud-based HR system, the more meaningful data and actionable insights the HR team will have at its fingertips, (Photo: Shutterstock)

Workers prefer to perform many HR-related tasks themselves, but many small employers still don’t provide them with DIY tools, according to Paychex’s report within its, “At Your Convenience: Employee Self-Service Streamlines HR, Saves Money, Engages Staff.”

Paychex surveyed 404 U.S. workers working in organizations with less than 1,000 employees, and found that the majority (73 percent) want self-service HR tools to complete some tasks independently. However, a separate poll of 257 small business employers found that more than half (53 percent) don’t currently offer their workforce any level of employee self-service.

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Katie Kuehner-Hebert

Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.

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