
- We believe our story. (“[People] buy what they're saying...if you don't buy, no one will.”)
- We convey confidence without arrogance. (“Confidence is a tool that invites people in, that's appealing … not overconfidence, and definitely not arrogance … people act arrogantly when they don't want to be challenged.”)
- We communicate harmoniously. (“Words and body language are aligned. We suppress story when lying, and become discombobulated.”
- Have a good open posture, with elbows away from the body, palms up.
- Keep an eye to client posture, ie. If they start closing up, it may mean trust is broken.
- Mind your posture throughout the day (see how you can project).
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