Forbes magazinepopulation agesbasic health care termshealth literacyRelated: 30 percent of consumers don't understand what anEOB iserrors on a medical bill
An advocate's day-to-day
- Helping clients make informed decisions about availablecoverage or treatment options
- Answering questions about benefits coverage andcost-sharing
- Ensuring patients and their family members understand diagnosesand recommended procedures
- Researching and explaining alternative treatment options
- Coordinating care across multiple health providers
- Overseeing case management and discharge planning
- Arranging for second opinions or appointments withspecialists
- Obtaining cost estimates for recommended tests andprocedures
- Representing clients with insurance companies and health careproviders on claims and billing issues
What does it take to be an advocate?
Bridget Lipezker, SVP and General Manager, Advocacy andTransparency, DirectPath.
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