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If all seven business transactions benchmarked by the Index were fully automated, a provider practice could save an average of nearly 40 minutes, as well as more than $15 in direct cost savings; (Photo: Getty)

Although tremendous cost and time savings are to be had through the adoption of automation and artificial intelligence in the claims and payment processes, the health care industry is slow to make the transition.

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Marlene Satter

Marlene Y. Satter has worked in and written about the financial industry for decades.

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