The lawsuit alleges Cigna’s “procedure-to-diagnosis,” or PxDx software, reviewed and denied customer claims in batches without a medical professional reviewing those decisions.
The Consumer Financial Protection Bureau is developing rules to bar unpaid medical bills from affecting patients’ credit scores, however, industry leaders are questioning why medical providers are being singled out in their billing.
A newer digital health model is bridging the gap between 100% virtual programs and on-call doctors by utilizing dedicated care teams who work one-on-one with individuals on an ongoing basis via chat, phone or video.
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