Man holds umbrella over sprout in the desert The departure of health insurers from the exchanges, high member premiums and limited commissions have reduced the ranks of brokers and agents in ACA exchanges. (Photo: Shutterstock)

Although the Centers for Medicare and Medicaid has taken several actions to make it easier for registered brokers and agents to sign up customers on the Affordable Care Act exchanges, their efforts appear to be falling short.

A recent CMS report on enrollment trends found that during the open enrollment period for 2018, just 49,100 brokers and agents participated in ACA exchanges, compared to 65,300 a year earlier–a decrease of 24.8 percent. Despite those declines, broker-assisted enrollment decreased by less than 4 percent, from 3.7 million in 2017 to 3.66 million in 2018, and brokers and agents accounted for 42 percent of overall enrollment in federal platform exchanges.

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Marlene Satter

Marlene Y. Satter has worked in and written about the financial industry for decades.

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