We asked our readers what effect artificial intelligence andfuture technology will have on their business. Here's what weheard.

More personalized impact

AI and machine learning are already changing the employeebenefits space. We are working with brokers throughout the UnitedStates to bring these technologies to companies to lower healthcare costs, simplify benefits administration for human resourcesand improve employee satisfaction with existing benefit packages.These technologies allow for personalized recommendations tomillions of employees at scale and at a lower cost than otherservices could deliver. Our AI-driven virtual assistant alreadyhandles over 80 percent of our interactions with employees.

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