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Insurance agents often spend their 20s producing, their 30s managing, their 40s becoming owners, and their 50s and early 60s exiting their agency. (Shutterstock)I suspect if you are the average age of an insurance agency owner (now pushing 60, according to industry reports), you’ve had your share of “lessons learned.”
If you’re still relatively young, you will get your hard knocks soon enough. We all have examples of mistakes we’ve made or things we might have done differently. In project management, reviewing lessons learned is the process managers go through at the end of a project to capture what went right and what went wrong. NASA defines it as, “knowledge or understanding gained by experience.”
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