Well, it's that time of year again. Open enrollment will be here faster than we realize. While benefits professionals are busy putting together an all-star lineup of health plans and voluntary options to suit every employees' unique needs, they may overlook one important detail: employees don't actually know what they need. According to research from DirectPath, 25 percent of employees need help understanding basic health care terms, and 32 percent are confused by voluntary benefits.
Related: Educating before enrolling
Check out the infographic below to learn more about the top trends benefits educators see when it comes to health care enrollment. Then take a new look at your benefit offerings from the perspective of a confused and overwhelmed employee and start planning ways to overcome these challenges.
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Emily Payne
Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.
