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According to a recent report, “the rapid growth of the external workforce is one of the most important business stories of our time, with far-reaching implications for both employers and employees.” (Image: Shutterstock)

The insurance industry – like most others – is increasingly relying on outsource providers and gig workers, but few insurers have a holistic workforce strategy that also incorporates its internal workforce, according to SAP Fieldglass’ study, “External Workforce Insights 2018: The Forces Reshaping How Work Gets Done.

Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.

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