On behalf of SAP Fieldglass, Oxford Economics surveyed 800 senior executives, including 51 insurance executives in more than a dozen countries, and found that about 43 percent of workforce spending in the insurance industry goes to contingent workers and services providers. While 78 percent of the insurance executives polled say their external workforce is critical to operating at full capacity and meeting market demands, only 20 percent of the respondents say they strongly agree that their organization has a talent strategy that encompasses employees and the external workforce.
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Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.
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