A record 36 percent of respondents said they'd used the internet or mobile apps to comparison shop for health care during the past year. (Image: Shutterstock)
Technology could have something to do with it, but a record 77 percent of Americans with health benefits say they're ready for open enrollment this year.
That's up 5 percent from last year, according to UnitedHealthcare's Consumer Sentiment Survey. More concerning to employers should be the 20 percent who still say they're unprepared. Full-time workers are even more confident about open enrollment, at 82 percent, but millennials? Not so much, with just 62 percent ready to take it on.
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Marlene Satter
Marlene Y. Satter has worked in and written about the financial industry for decades.
