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pills in bottle made of dollars Personalized advocacy can result in savings on outpatient facility spend, outpatient professional spend and pharmacy spend for brand and specialty drugs, among other areas. (Photo: Shutterstock)

Employers can achieve “substantial and sustainable health care cost savings” when utilizing personalized advocacy services to help their workers find the most appropriate care for them, according to the Aon study “Accolade: The Effect of Personalized Advocacy on Claims Costs.”

Aon compared the medical utilization and financial results of two self-insured employers using the personalized advocacy solution of Seattle-based Accolade, to a matched control group selected from the IBM MarketScan® Research Database. Collectively, the study found the two employers saved between $527 and $782 per employee per year over the matched multi-employer control group—spread across multiple conditions, health profiles, ages and risk categories.

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Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.

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