Mark the date: October 16, 2018.
A few years ago, my friend, Nelson Griswold, wrote an articleentitled, “The death of payroll deduction.” In thearticle, he talked about how the traditional payroll deductionmodel, complete with a soul-crushing employer billing andreconciliation process, has a shelf life. It's a messyand complicated process. As Nelson wrote, “Billingproblems stemming from payroll deduction of voluntary benefitpremiums remain the top reason that employers drop voluntary plans.” In a recent survey,53 percent of account defections cited “billing issues” as theprimary reason for dropping coverage.
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