With the increasing number of technology options now available in the benefits field, good communication between brokers and HR departments has never been more important.
The BenefitsPro 2018 Employer's Survey found that 35 percent of respondents consult with their brokers about technology platforms multiple times per year, and just over 20 percent said they would prefer to talk with brokers about technology more often. Chances are, that number will climb as more technology options and platforms hit the market.
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