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Happy employees make productive employees, and productive employees make profitable companies. (Photo: Shutterstock)

Sometimes the very thing you overlook can offer the opportunity you seek. That’s why we have such phrases as “think outside the box” and “zig when everyone else zags.” Such platitudes adorn conference room walls, but for all their wisdom, they often fall on deaf ears as busy executives find themselves caught up in the hectic maelstrom of the day-to-day.

Christopher Carosa


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