Financial insecurity, social isolation, addiction and other social determinants of health (SDoH) can really make a difference in how people engage with their health care providers, according to Waystar's “2018 Consumer Perspectives on How Social Determinants Impact Clinical Experience.”
Waystar surveyed 500 U.S. consumers who have had a health care encounter within the past 12 months, and found that 68 percent of the respondents were challenged in some way by a social risk factor that impacted medical encounters at a hospital or physician office. Moreover, 52 percent have moderate to high risk in at least one SDoH category. Additional categories include housing insecurity, transportation access, food insecurity and health literacy, according to the survey report.
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