Retail clinics and telehealthare seeing strong growth as consumers continue toplace greater value on convenience and ease of access.(Photo: Shutterstock)

Is “satisfaction” enough? That's the intriguing question raisedby a new study that suggests even though many patients giverelatively high satisfaction ratings on the care theyreceive, they still have issues with many elements of theirhealth care experience.

The “2019 Healthcare Consumer Trends Report,” published byNRC Health, compiled more than a million responses from hundreds ofthousands of households, and also included insights of health careleaders from around the country.

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