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¡Feliz año nuevo! and welcome to “Light Bulb Moments”!  This is a new weekly feature that will be appearing in BenefitsPRO to provide easy, user-friendly tips for benefits and financial professionals, as well as employers who work with Spanish speakers.  As we all know, communicating issues like benefits in English is not easy — quite the contrary!  But most of us assume that making that information available to employees who speak Spanish is a pretty straightforward process.  What do we do?  We translate! If our message is in written form, we put our document into Spanish.  If we are conducting a meeting in person, we get someone with a decent knowledge of both languages (we hope) to repeat in Spanish what we are saying in English. Done!  Check that box!  Mission accomplished, right?

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