Part of Gen Z's dissatisfactionwith health care delivery in general might come from the fact thatonly 55 percent reported that they have a primary care physician.(Photo: Shutterstock)
Younger adults are pushing for changes to the status quo inhealth care, and even older consumers are willing to try non-traditional models of care, according to anew report.
The online study by Accenture surveyed 8,000 people, mostof them Americans, but a substantial number of respondents werecitizens of Australia, England, Finland, Norway, Singapore, andSpain. The survey aimed to assess the attitudes of consumers toward traditional andnon-traditional health care service delivery.
Younger consumers are less satisfied with current models
The study found that younger consumers tend to questiontraditional health care models, and are much more likely to expressdissatisfaction with the status quo than older consumers. Inparticular, Gen Z (those born in 1997 or younger) and millennials(born from 1981 to 1996) were much more likely to say they weredissatisfied or very dissatisfied with different elements of theirhealth care. Older generations such as Gen X (born 1965 to 1980),Baby Boomers (1946 to 1964) and the Silent Generation (1928-1945)were more likely to be satisfied with traditional care.
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