Breaking NewsCMS finalizes price transparency rule aimed at health plans


Thank you for sharing!

Your article was successfully shared with the contacts you provided.

Bilingual supervisors are under a great deal of pressure.  (I could write about 19 Light Bulb Moments on this topic alone, but I’ll be brief!)  Not only are they dealing with meeting production goals and managing employees (which is never easy), they are also being pulled (hard) in opposite directions.  Spanish-speaking employees often feel that if one of them accepts a promotion, that person has sold out to the Dark Side.  He is no longer one of “us,” he is one of “them.”

New supervisors tend to react to this in one of two ways: they either bend over backwards to accommodate employees (“Don’t worry if you’re running late—I’ll punch you in”) or become overly authoritarian and dictatorial.  Clearly, both of these strategies only wind up creating more pressure.  Employees will not step up to the plate and produce either for a supervisor who has no authority or for one who is, for lack of a better word, mean.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and events.
  • Access to other award-winning ALM websites including and

Already have an account?


Join BenefitsPRO

Don’t miss crucial news and insights you need to navigate the shifting employee benefits industry. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including and
  • Exclusive discounts on and ALM events.

Already have an account? Sign In Now
Join BenefitsPRO

Copyright © 2020 ALM Media Properties, LLC. All Rights Reserved.