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People icons in hexagons As the adoption of technologies accelerates, the need for staff up to the challenge will as well—and the new talent profile will be “dramatically different” in responsibilities (Photo: Shutterstock)

The workforce of the future will need to respond with agility and the ability to handle the demands of technology and digital tasking—but this is one talent shortage that employers can’t simply hire their way out of.

So says a new report from the Hackett Group that finds that 85 percent of business services executives in fields ranging from finance and HR to information technology, procurement and global business services who were surveyed in its 2019 Key Issues Study say digital transformation strategies are “high” or “critical” priorities this year.

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Marlene Satter

Marlene Y. Satter has worked in and written about the financial industry for decades.

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