Analysis

EAP counseling can reduce work stress and improve productivity
Employee mental health is becoming an important issue for employers, and one of the ways to help workers is through their employee benefits packages. Here we look at trends, build awareness, and share ideas for benefits managers and brokers.
Back then, part of the problem when it came to to brokers and EAPs was the dearth of solid evidence on the efficacy of EAPs regarding key workplace outcomes such as productivity, engagement, etc. Today, we have ample evidence to support the correlation, but the problem now is the emphasis among purchasers on reaching more people at lower costs, which is problematic on several levels. It focuses on utilization versus outcomes, where the latter is a far more meaningful indicator of ROI, and it squeezes both EAPs and brokers who have the narrowest of margins to work with.
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