Silhouettes of people on keyboard Employers still rely heavily on survey results and demographic data, but more insights can be gleaned by also analyzing benefits take-up, program data and building-generated data. (Image: Shutterstock)

While HR leaders want to be “ahead of the curve” with their approach to technology, many lack the data or expertise needed to measure whether their benefits spend is helping achieve organizational goals, according to the “Innovation generation—the big HR tech disconnect 2019/20 report” by Thomsons Online Benefits.

For example, the study found that more than half of the 380 HR professionals in multinational organizations surveyed are not using employee data to help forecast potential retirement scenarios and liabilities.

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Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.

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