The words "I'm sorry" don't always have to come out of your mouth–sometimes it's your actions that do the apologizing. (Photo: Shutterstock)
Be honest with yourself: are you a constant business-apologizer? Are you apologizing for your presence, for breathing air, for occupying space, for simply being?
No? Are you absolutely sure?
"I'm sorry" is the silent business killer
The words "I'm sorry" don't always have to come out of your mouth. Actions speak louder than words, and sometimes your actions do the apologizing. Sometimes you use other words, but your audience hears an apology.
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