Man with "I'm sorry" sign The words "I'm sorry" don't always have to come out ofyour mouth–sometimes it's your actions that do the apologizing.(Photo: Shutterstock)

Be honest with yourself: are you a constant business-apologizer?Are you apologizing for your presence, for breathing air, foroccupying space, for simply being?

No? Are you absolutely sure?

"I'm sorry" is the silent business killer

The words "I'm sorry" don't always have to come out of yourmouth. Actions speak louder than words, and sometimes your actionsdo the apologizing. Sometimes you use other words, but youraudience hears an apology.

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