Silhouettes of people on keyboardAI can be a beneficial tool for the annual open-enrollment processby helping employees make complicated benefits decisions. (Image:Shutterstock)

As more employers are exploring the use of artificialintelligence (AI) in human resources activities such as hiring,retirement planning and benefits enrollment, it's essential toestablish processes and reviews to ensure compliance and prevent legal issues.

By embracing AI, specifically for predictive analytics, HR departments can makemore informed recruiting and performance decisions. Employers canuse data to find and screen employees with relevant skill sets. Itcan also increase productivity by evaluating new methods ofworkflow. These capabilities can extend into benefits by helpingemployees make informed and logical decisions tied to theirindividual interests, such as wellness, medical, prescription andretirement.

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