Magnifying glass in hand and charts Low EX companies were 6 percentage points below the indexfor return on equity, while strong EX companies performed 3percentage points above the benchmark. (Photo:Shutterstock)

If you treat your workers well, your bottom line will likelybump, according to Willis Towers Watson's report, "Breakthrough research: Identifying the factors thatmake a high-performance employee experience."

The research found that companies demonstrating a strongemployee experience (EX) consistentlybeat their sector on average by a clear margin of 2 to 4 percentagepoints across key performance metrics, including return on assetsand equity, one-year change in profitability, and three-yearchanges in revenue and profitability. In contrast, companiesdelivering less effective EX consistently underperformed theirpeers by 1 to 10 percentage points.

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Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.