How HSAs, millennials and consumerism are changing health care
Similar to the idea of cord-cutting cable television services, millennials are increasingly ditching traditional primary care models and opting for health savings accounts or HSAs.
By Steve Rosenthal|January 10, 2020 at 11:04 AM
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Today’s workforce has a broad range of tools to research, compare and procure health care providers and the services offered. This consumerism is driven by mobile apps, as well as telemedicine options that do not require a physical visit to a doctor’s office. Moreover, health care providers are also embracing technology to automate the service experience, including patient health portals to view medical records and schedule appointments, live chat with customer support and reminder texts.
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