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Patient looking and form with doctor Among survey respondents, 31 percent say they feel only somewhat comfortable discussing costs of care with their physician, and 11 percent are uncomfortable initiating these conversations. (Photo: Shutterstock)

The New Normal: consumers are increasingly shopping around for health care coverage – particularly for plans with affordable payment options, according to the AccessOne Patient Finance Survey, “How healthcare cost information and payment options affect patient behavior.”

Indeed, two in five consumers – including half of households with children — responding to AccessOne’s survey this year say they would switch providers to access to affordable payment arrangements. Last year, 33 percent of individuals and 43 percent of households with children said that.

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Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.

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