The role of the benefits broker is moving toward universal consultancy: understanding the broad needs of an organization in conjunction with its benefits plan, according to ConnectYourCare's report, "The Broker Guide to Refining Benefits Strategies for 2020 and Beyond."
"Broker roles are changing, and that's because employers are changing, too," the authors write. "Employers today are challenged with creating benefits packages that are competitive enough to attract and retain talent, affordable enough to balance the bottom line and keep employees happy, and flexible enough to bend with ever-changing (and usually confusing) health care legislation."
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