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Benefits discussion Virtually all brokers are seeing an increased demand for personalized benefits education, as well as personalized enrollment and benefits communications. (Photo: Shutterstock)

What do employers want most from their employee benefit brokers?

Getting better price transparency from their health care plan providers, as well as helping workers not only pick the right plan, but also help curb their health care spending habits, according to DirectPath’s latest annual broker survey, “The 2020 Broker: Drive Savings Through Better Employee Benefits Understanding.

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Katie Kuehner-Hebert

Katie Kuehner-Hebert is a freelance writer based in Running Springs, Calif. She has more than three decades of journalism experience, with particular expertise in employee benefits and other human resource topics.

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