Giving employees an outlet
to voice their concerns, and importantly, for managers to act uponthose concerns can result in
employees who feel happy and valued.

Over the last decade, the workforce has been changing at a rapidpace. From the technology we use to the demographics of workers and the way wecommunicate, these changes have impacted almost everything aboutthe way companies operate – including how to motivate and retaintalent – something that has become critical to the bottom line.

According to Gallup, disengaged employees have 37 percent higherabsenteeism, 18 percent lower productivity and 15 percent lowerprofitability. And despite a rising focus on employee satisfactionand engagement, today's workforce is feeling burnt out. Deloitte's survey of 1,000 full-timeUS professionals found that 77 percent of respondents said theyexperienced burnout. In a hot job market with historically lowunemployment levels, organizations are seeing their talentedemployees frustrated and leaving for other opportunities.

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