Paper people cutouts Culture isone of the first things that needs to change, but often it's thelast thing that ever does because the process is so challenging.Photo: Shutterstock)

What happened in 2019 within the executive ranks at several of the mostprestigious and storied public companies should serve as a wake-upcall to corporate boards all across this country:  Boardscannot afford to not know what's going on within theirorganization.

We have seen a high number of corporate boards surprised bycultural problems and behavioral issues within senior management,some of which have led to CEO terminations, negative impacts onbrand and company valuations, and also in plaintiff attorneysholding boards accountable for their lack of visibility intofoundational issues. And yet, visibility into fundamental issuesremains elusive for so many organizations.

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