CVS Pharmacy These number suggest that cost and convenience are driving forces in how consumers choose their health care. (Photo: Shutterstock)

A new report by FAIR Health suggests that Americans are prioritizing lower cost and easier access in the types of care they seek, with increases in the use of telehealth and retail clinics. The increase of telehealth use was seen even before the current COVID-19 pandemic, which has caused a spike in telehealth usage nationwide.

The FH Healthcare Indicators and FH Medical Price Index is an annual tracking report of usage and price trends among consumers, based on a database of over 30 billion privately billed healthcare claim records.

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