Withlimited access to their main PCP, patients with manageable chronicconditions may delay treatment to the point of needing emergencycare. (Photo: Shutterstock)
It takes time to establish a relationship with a doctor. Butonce formed, it sets the stage for both the patient and provider toopenly engage, communicate, and trust the treatment plan. Thispatient-centered, shared decision-making results in higher qualitytreatment, better health outcomes and lower costs. Healthierpatients leads to a healthier community from which employers drawtheir workforce, which can have a profound impact on an organization's bottomline.
Unfortunately, patient-provider relationships may be disrupteddue to a shortage of primary care providers (PCPs),turnover within practices and plan sponsors' network changes. Tounderstand how this impacts patients and their employers, IBIdrew insights from an analysis by our ThomasParry research fellow Adrienne Sabety, a PhD candidate in HealthPolicy Economics at Harvard University. The study shows in detailhow disruptions in patient-provider relationships influence healthcare consumption and overall health, with implications forbusinesses and workforce health management decisions.
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