Amazon office building The centers will offer health coaching, care navigation, prescription medications, behavioral health services, physical therapy and more.

Amazon built its business model on the premise of online ordering and convenience, but there are some things that are simply better done in person. Primary care visits, for example.

Furthering its foray into health care, Amazon has announced it will partner with Crossover Health to open 20 "Neighborhood Health Centers" to offer primary care services to its employees and their families. The first such clinic will be located in the Dallas-Fort Worth area, with other locations being built near Amazon hubs.

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Emily Payne

Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.