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Eye glasses on vision exam not all ocular telemedicine options are created equal—some will be more appropriate than others, depending on the population’s particular needs. (Image: Shutterstock)

The COVID-19 pandemic has fundamentally changed how patients access care through their insurance benefits, particularly at-risk populations like seniors and those with underlying health conditions. Many of these members are unable to receive eye exams and other essential in-office eye care services, as social distancing has become the “new normal.”

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