Be prepared: Lessons learned during COVID-19 pandemic

During this pandemic, the necessity of working remotely has been become a reality for many workers and the organizations that employ them. These realities underscore the value of being prepared and embracing different approaches to internal processes and protocol that could pay dividends in times of crisis.

This has been the case at West Bend Mutual Insurance, where accommodating flexible work schedules helped pave the way for a smooth transition amid workplace changes forced by COVID-19. The following are some approaches to consider for current times and any future crises that could impact the industry or individual workers in the future.